Information
FAQ's
Q. How quickly can you actually get here in an emergency?
Q. Can I use drain cleaner from Bunnings?
Q. How much does drain cleaning cost?
Q. Do you provide upfront quotes before starting?
Always. Before we touch a single pipe, we’ll diagnose the issue, explain what needs doing, and give you a clear, fixed quote. We’ll even talk through your options if there’s more than one way to fix it. You’ll know exactly what you’re paying before we start – no surprises, no hidden extras. That’s our promise to every Adelaide family.
Q. Can I get a quote over the phone?
As much as we’d love to (would make our lives easier!), our lovely receptionists don’t handle pricing – they’re focused on getting the right plumber to you at the right time.
Every plumbing job is different, and what sounds like a simple fix might be something more complex.
We’re happy to come out and properly assess the job – if you like our quote and approach, brilliant. If we’re not the right fit, no worries at all, we shake hands and wish each other the best.
There’s no pressure, just honest advice from local plumbers.
Q. Do you offer pensioner or senior discounts?
Yes, we look after our seniors with a discount on all services. Just mention it when you call and we’ll apply it straight away. No forms to fill out, no hoops to jump through. It’s our way of giving back to the generation that built the Adelaide we love. The discount applies to everything we do, from emergency callouts to routine maintenance.
Q. Do you offer payment plans?
Yes, through Humm we offer flexible payment plans that spread the cost over time. Plumbing emergencies don’t check your bank balance first, and we believe families shouldn’t have to choose between proper repairs and financial stress. Ask our team about options.
Expert Advice & Information
From blocked drains, hot water systems to leaking taps, get clear answers to Adelaide’s most common plumbing questions. No confusing jargon – just honest advice from licensed local professionals.
Chat With The Experts
Have a plumbing issue or need a quote? Our friendly team is here to help with fast, professional service you can trust. Whether it’s a quick repair or a larger project, we’re ready to assist.
